Frequently Asked Questions

What to Ask When Hiring a Contractor

Welcome to our FAQs page, where we’ve listed answers to some of the more common questions we’re asked by new clients.

These are generally excellent questions to ask a new contractor you’ve never worked with before, because they can help you get a better sense of how the company operates, and what you can expect as far as the final results. If you have a question for us that you do not see listed here, please contact us directly today and we will be happy to speak with you.

  • A:

    J.A.M. Construction, Inc. was first established in 2005. Year by year, we’ve expanded our company’s offerings and gained a greater understanding for a wide range of construction applications since that time.

  • A:

    For each project we handle at J.A.M. Construction, Inc., we carefully agree on a budget and schedule that fits our customer’s requirements, and add it to our service contract so there will never be any surprises as the project progresses. The only time your project will not be completed within your schedule is if there is an “Act of God” such as a major storm or natural disaster that causes a delay in the work. Construction is an activity that should never be performed during adverse weather for safety reasons, as well as quality assurance. At J.A.M. Construction, Inc., we do what we say, when we say it, and for the price that we agreed upon. These will all be notated in your contract.

  • A:

    Payment will be agreed upon and notated in your contract. Your unique payment terms may be further broken down as the project progresses, or certain completion dates are reached. Typically, we will take a deposit for mobilization, bonding, and insurance, and the remainder of the payments will be made monthly or determined beforehand. Once the work is substantially completed, we bill to 95% with the final payment due upon completion of the project punchlist and close-out.

  • A:

    J.A.M. Construction, Inc. is proud to report that over half of our customers are referrals from clients we have served previously. We’re proud of our ability to satisfy our customers, and we’re grateful to our loyal customer base.

  • A:

    Absolutely not. If a permit is required, the experts at J.A.M. Construction, Inc. will coordinate the processing of your necessary permits and inspections. We ensure all of our work is fully up to code at J.A.M. Construction, Inc., so you can focus on what you do best and leave the details of your construction project to the professionals.

  • A:

    While your materials will all be specified in the contract, sometimes substitutions become unavoidable (for example, a particular supplier may run out of bricks, materials of the proper color, etc.) and we make it known to you that substitutions will be needed. We obtain your approval for any materials not listed in the contract. For items such as lighting fixtures, doorknobs, or anything else that is not specified when the contract is signed, a budget is predetermined in the contract to cover exactly what will be spent on them.

  • A:

    A Change Order refers to a written statement that is signed by the customer, which authorizes the contractor to perform additional work not already listed in the contract. The change order should be signed before this additional work is started, but it is often not necessary to keep the project moving. The amount specified is due when the project has been completed. A change order may also be needed when a contractor comes across any unforeseen damage or situations requiring additional work.

  • A:

    Other relevant and important questions you should ask a new contractor include:
    How long have you been in business?
    Have you ever completed a project like this before? If so, can you tell me about it?
    Do you have insurance?
    Who performs the work? You, your employees, or various subcontractors?